Consumer claim to a seller — sample 2026
A consumer’s claim to a seller or provider for replacement, repair, a price reduction or a refund of a defective product.
Create in 2 minutesWhat the document contains
- To whom and from whom: the seller or service provider (company name and address) and the consumer with contacts
- The title “Claim” (or “Application”) and a subtitle
- What was bought, when, for how much, the receipt; the defect or the breach
- The demand: replacement, repair, price reduction or refund, the one the person chooses
- The term for the answer, the date and the signature
What to know before signing
- Refer to the receipt or contract, and keep the consumer’s choice of remedy explicit.
What to attach
- A receipt or another document proving the payment
- A warranty card, when there is one
Legal basis
- «Սպառողների իրավունքների պաշտպանության մասին» ՀՀ օրենք
- ՀՀ քաղաքացիական օրենսգիրք
This page is general information, not legal advice. Check the document against your own situation before using it; for a complex case, consult a lawyer.